As Vice President of Service, Shuffield will now be responsible for the strategic oversight of all service operations throughout KSM. With over 30 years of equipment product support experience, Shuffield brings an understanding of building successful customer support operations to the role. Since joining KSM in 2005, Shuffield has held several key positions, including Crane Product Service Manager, General Service Manager, and most recently, Vice President, Product Support Cranes & Lifting.
Gaines’ executive role has been expanded to include oversight of KSM’s product support sales operations. Gaines, who has over 33 years of experience in the heavy equipment industry, joined KSM in 2022 as Vice President of Parts. He has served in various parts sales management roles for Komatsu America Corporation.
With Shuffield’s promotion, Lechus has also been promoted to Director, Service - Cranes & Lifting. Lechus has been with KSM for a combined total of 10 years and has over 20 years of experience in heavy equipment service. Since starting at KSM in 2005, Lechus has held positions, including Crane Technician and Product Service Manager, bringing a wealth of experience to his new role.
Jeff Weller, Chief Operating Officer for KSM, believes these moves will further grow and strengthen KSM’s support capabilities to its customer base.
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“I am grateful for the leadership that Kelly, Wade, and Jeff have continually provided for KSM,” Weller said. “I know that both our customers and employees will benefit from their increased responsibility.”
Kirby-Smith Machinery, Inc. was established in 1983 and is a new and used heavy construction equipment and crane dealer. The company and its hundreds of professional employees provide new and used equipment for sale and equipment rentals, as well as service and equipment parts for multiple makes and models. Kirby-Smith Machinery has 12 branch locations in Oklahoma, Texas, Kansas, and Missouri.
