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DART Awards Uber Contract for Rideshare Services and New SCADA System

DALLAS, TX — The Dallas Area Rapid Transit (DART) Board awarded a three-year contract to Uber Technologies, Inc., (Uber) for rideshare services to supplement the agency's GoLink program, providing additional capacity across the agency's 13 GoLink/Uber service zones.

In January 2017, DART was awarded a Federal Transit Administration (FTA) Mobility on Demand Sandbox grant to pilot test an on-demand microtransit service integrated into DART's GoPass mobile app. Beginning in March 2018, DART initiated the microtransit service branded as GoLink operated by MV Transportation for three zones in Plano and three zones in Southern Dallas.

Under the grant agreement with FTA, the microtransit service needed to include the use of a shared ride Transportation Network Company like Uber or Lyft to supplement the GoLink service. On August 28, 2018, DART awarded a contract to Uber Technology, Inc., to provide UberPool service as a supplement to DART's GoLink microtransit service. UberPool began operation March 2019, and by September 2019, UberPool was in operation to supplement GoLink in all 13 GoLink/Uber zones.

The DART Board also approved a contract with Alstom Signaling Operations, LLC, to upgrade the agency's Supervisory Control and Data Acquisition (SCADA) System. The DART SCADA System, a control system architecture that uses computers, networked data communications, and graphical user interfaces for high-level process supervisory management, was installed in 1996.

Work will replace software, servers, workstations, tunnel ventilation control systems, an overview display wall, and a cyber security program, as well as provide data backup with remote-site archive sub-systems. Added capabilities will include multi-site functionality, multi-modal future integrations, Downtown Dallas (D2 Subway) Rail Project expansion, Silver Line Rail Project interface locations, and new optical transmission network backbone compatibility.
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