At Linder Industrial Machinery Company’s branch in Bealeton, Virginia, there is a focus on rebuilding trust, strengthening relationships, and delivering dependable service to customers. Linder assumed operation of the previous distributor in 2024 and has aimed to develop a reputation for responsiveness and technical expertise under the leadership of Service Manager Mike Myers.
Myers joined Linder in early 2025 and brings more than 25 years of experience in heavy equipment service and repair. His background includes time as a Parts Specialist, Field Service Supervisor, and Truck Shop Leader — all of which prepared him to oversee this team.
“The challenge of repairing relationships and rebuilding the reputation for this branch were what drew me here,” Myers said. “This was an opportunity with a clean slate to do things the right way. So far, relationships have improved, and we’re turning machines around faster than ever — usually within 24 hours. We also now have daily communication with customers through emails, text messages, and phone calls to keep them informed throughout the repair process.”
The Bealeton team currently includes three shop technicians and four field technicians, and the branch recently expanded its capabilities by adding an onsite welder and line borer, enabling faster turnaround on complex repairs.
“Our technicians are trained across manufacturers, so we can handle a mixed fleet with no problem,” Myers said. “From PM services to full rebuilds, we can do it all. We have the manpower now to take care of anything that comes through the door. It’s all about getting customers back up and running as quickly as possible.”
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For longtime Technician David Grove, who has worked at the location for several years, the improvements under Linder’s management are tangible.
“They’ve done a great job of stocking the shop with better tools and equipment,” Grove said. “We’ve rebuilt transmissions, engines, and even worked on larger mining-size dozers and excavators. Whatever comes in, we make sure it’s right before it leaves.”
Vice President of Virginia Sales Gino Morin said that Bealeton represents a key part of the Linder’s statewide reinvestment in people, training, and service infrastructure.
“Our goal is to communicate clearly and act with urgency,” Morin said. “Customers want to know what’s happening with their machines and when they’ll get them back. We’re building our service departments and parts inventories around those expectations.”
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Morin added that Linder’s 75-year history in the industry reinforces its long-term commitment to Virginia contractors.
“We’re here to stay,” Morin said. “We’re selling the best equipment and backing it with exceptional service and parts support.”
As the Bealeton branch continues to grow, Myers noted that customer service is at the heart of how the branch will function.
“We know the past hasn’t always been positive, but if customers give us a chance, we’ll earn their trust,” he said. “We’re ready to prove what this team and Linder can do.”
