MOORE, SC — The Takeuchi-US assembly plant in Moore, South Carolina, has achieved ISO 9001:2015 certification.
“One of our strategic objectives for 2025 was to create a business and/or quality management system that would allow for scale,” said Chris Burdette, Director of Operations at Takeuchi’s Moore facility. “Our culture is to show up each day with the intention of 'Making Our Best Better' — Takeuchi’s 2025 motto — for our team members and customers.
“This certification is just another example of our vision becoming a reality through strong action planning, collaboration, and execution. I firmly believe that our mentality, when we began this objective, set us apart and allowed us to be successful. ISO certification was not the destination, but instead, a verification of effectiveness for the system we installed to manage change, mitigate risk, and leverage opportunities with speed.”
Achieving ISO 9001:2015 certification recognizes that an organization has implemented a quality management system (QMS) meeting the requirements of the international ISO 9001 standard. The process typically takes a minimum of one to two years to achieve, requiring companies to fully understand the standard, assess gaps, document processes, implement a plan, and undergo an audit to ensure they meet the standard's requirements for consistent quality and customer satisfaction.
“To achieve ISO certification, we embraced the Plan-Do-Check-Act cycle as our compass,” said Alisha Needs, Quality Manager at Takeuchi’s Moore facility. “We began by honestly assessing where we stood and envisioning where we needed to be. With guidance from seasoned experts and a clear understanding of our strengths and gaps, we transformed insight into action. Our team didn’t just follow a plan — we owned it, executed it, and elevated our standards. It wasn’t just about certification; it was about becoming better than we were yesterday.”
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Thanks to data-driven evaluation and feedback, Takeuchi can determine any processes that need improvement and quickly take action using a customer-first approach.
“This certification is a testament to the dedication and expertise of our South Carolina team,” said Jeff Stewart, President of Takeuchi-US. “Their commitment to excellence ensures that every machine leaving this facility reflects the standards our customers expect from Takeuchi. We’re proud of this accomplishment and confident it will further strengthen the trust customers place in our brand.”
