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Monroe Tractor Promotes Shuman as Albany’s Service Manager

Rhiannon Shuman
Rhiannon Shuman
ALBANY, NY — Monroe Tractor announces the promotion of Rhiannon Shuman from Service Writer to Service Manager. Shuman will be responsible for all communications within the service department and with customers. Her primary goal will be to assure that Monroe Tractor will keep its customers' equipment up and running.

Shuman's prior role as Service Writer was fielding service calls, scheduling technicians, creating new accounts, and assisting the Service Manager in the growth of the department. As Service Manager, Shuman will continue to improve Albany’s service levels and communications within the department.

“I look forward to growing our business through effective communication with our staff and customers for years to come," Shuman said. "My philosophy and work ethic begins with: coming together is a beginning; keeping together is progress; working together is success. Self-belief and hard work will always earn you success."