Donis brings several years of experience managing the parts department at a local manufacturing company, where she handled hundreds of dealers internationally, nationwide, and directly to the consumer.
“Susan comes to us with direct experience as a parts manager and possesses the skill to serve her well at Monroe Tractor," said Rick Bisesto, Branch Manager. "Susan is passionate about her department, extremely organized, and interested in doing things right for her customers and coworkers. She’s a bright beacon of light to head up our parts team.”
“I am a people pleaser 'mother hen,' if you will," Donis said. "My goal will always be to assist my service team and our customers as quickly and efficiently as possible. If I don’t know the answer, I will find it, or find someone that does."
With 18 locations across New York, Pennsylvania, Massachusetts, Rhode Island, Connecticut, and Vermont, Monroe Tractor offers a full line of CASE construction equipment, Case IH agriculture equipment, Screen Machine, Kage, and Arctic snow pushers, Diamond and Alamo mowers, Okada demolition attachments, and Precision products.