“To help our customers ensure they are using their Brokk machines in the safest, most efficient way possible, our technicians provide in-depth, hands-on training on all new and used machine purchases as well as rental machine startups,” said Lars Lindgren, President of Brokk Inc. “And as we expand our presence in North America, we’ve been able to go a step further and offer continued training options. Maybe that means coming to the jobsite for an operational refresher course with new hires or a one-on-one mechanical course at our St. Joseph facility. The enhanced training options allow contractors to design a curriculum that maximizes their Brokk experience.”
Customers can tailor training to focus on either machine operation or mechanics, depending on their needs and applications. All curriculum includes a combination of hands-on and classroom training by one of six specialized Brokk technicians. These team members have years of experience using Brokk machines in a variety of applications and will be assigned based on their specialties, including concrete cutting, process and foundry, demolition, or service and repair. In addition to on-site training, the enhanced options can be designed to take advantage of the inventory and service facilities at Brokk’s Demonstration and Service Center in St. Joseph, Missouri. Special arrangements also can be made through the Stanhope, New Jersey, distribution center and company headquarters in Monroe, Washington.
Training curriculum will vary based on customer applications and crew requirements. A refresher course that covers key systems and components and touches on general jobsite procedures — such as daily inspections and control box protocols to maximize machine control and operator comfort — will be included in most customized courses. Additional training in areas such as key troubleshooting and error code analysis, as well as operation tips to increase production and reduce stress on the machine, are also incorporated to help operators integrate Brokk equipment into their applications and revolutionize productivity.
“Whether a contractor is new to Brokk or has been using a remote-controlled demolition machine for years, training is a continuous process,” Lindgren said. “Our machines have gone through numerous evolutions in more than 40 years. Training helps Brokk operators best use these cutting-edge innovations to improve their productivity and safety. Customers work one-on-one with our best technicians — some of them with more than 30 years of industry experience. For management, it provides an opportunity to better understand the equipment and recognize operator potential to maximize efficiency.”
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